Terms of service

Welcome to Lush & Loop! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

  • Lush & Loop operates the website www.lushandloop.com, offering premium casual wear, festive dresses, sarees, and accessories.
  • We reserve the right to update these Terms of Service at any time. Updates will be posted on this page.

2. Orders & Payments

  • All orders are subject to availability. We reserve the right to cancel orders if items are out of stock or if payment cannot be processed.
  • Payments are securely processed through our approved payment gateways (credit/debit cards, bank transfer, or other methods available at checkout).
  • Prices are displayed in PKR and include applicable taxes unless stated otherwise.

3. Shipping & Delivery

  • Orders will be shipped within 8 to 14 days, the estimated timeframe provided during checkout.
  • Customized orders will took 15 to 20 days
  • Delivery times may vary depending on location and external factors (e.g., courier delays).
  • Shipping charges, if applicable, will be displayed at checkout.

4. Returns, Refunds & Exchanges

  • Returns and refunds are accepted within 7 days of delivery, subject to our Return & Refund Policy.
  • Exchanges are subject to product availability and eligibility.
  • Personalized or custom-made items are non-refundable unless defective.

5. Product Information

  • We strive to display accurate product images, colors, sizes, and descriptions. However, slight variations may occur due to screen differences, lighting, or handmade product characteristics.
  • All measurements and sizing guides are approximate.

6. Intellectual Property

  • All content on the website, including text, images, graphics, and logos, is the property of Lush & Loop.
  • Unauthorized use, reproduction, or distribution of content is strictly prohibited.

7. Limitation of Liability

  • Lush & Loop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We are not responsible for delays or damages caused by third-party couriers.

8. Governing Law

  • These Terms of Service are governed by the laws of Pakistan.
  • Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts in Pakistan.