Shipping policy
At Lush & Loop, we aim to deliver your favorite embroidered, casual, and festive wear as quickly and safely as possible. Please read our shipping policy carefully.
1. Shipping Areas
- We currently ship within Pakistan.
- International shipping is not available at this time.
2. Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Customized or embroidered pieces may require 15 to 20 days, which will be communicated at checkout.
3. Delivery Time
- Standard delivery: 07–10 business days within Pakistan, depending on your location.
- Please note that delays may occur due to courier services, holidays, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be calculated and displayed at checkout.
- Occasionally, we offer free shipping promotions—check the product page or website banner for details.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS.
- Use this number to monitor your shipment with the courier service.
6. Damaged or Lost Items
- If your order arrives damaged or is lost during shipping, please contact us within 48 hours of delivery.
- We will guide you through the return, replacement, or refund process according to our Return & Refund Policy.
7. Contact Us
For any questions or concerns regarding your order or shipping, please reach out to us at:
Email: lushandloop@gmail.com
Phone: WhatsApp 03267562174